THIS ORDER FORM IS FOR UK AND
EUROPE
(we can not send living plant material
outside the
European Community because of plant import regulations)
Orders may be placed by post, e-mail, fax, phone, Paypal, or in person
See below for details of each method and payment
(We can not accept on-line orders or payment at
present
except via Paypal)
You don't need to use
this
order form. You can send us the same information by e-mail,
letter or fax,
or just phone us.
If ordering by e-mail you may cut-and-paste this form into an email, or
into an
attachment.
For Paypal account customers, simply order through Paypal,
quoting paypal@hartcanna.com
Despatch is normally within 1 to 2 days of receipt of Order
The delivery service will be normally be 24 hours, except by
arrangement.
ORDER
| Name: | |
| Address: | |
| Town, Post Code: | |
| Telephone/Fax | |
Signed: _____________________________________ Date: _________________
|
Item |
Packs | Price |
Total |
Will substitutions be acceptable? Yes / No / Contact Customer
*For delivery charges to
Highlands & Islands, NI, CI, Scilly, IoM and Europe
see here
PAYMENT
Payment may be made by Cheque, Paypal,
Credit
Card, Cash or other methods by arrangement.
We regret we can not accept payment in Euros or other foreign currency,
or
sterling cheques drawn on an overseas bank (the conversion charge
is too
great).
Payment by Cheque:
Cheque
Enclosed: £___________
Cheque made payable to Hart Canna
Payment by Paypal.
This is for people who have a Paypal account.
No Credit card information is required
The customer needs to provide Paypal with the following e-mail
address:
paypal@hartcanna.com
|
Payment by Credit
Card:
We do not yet have
on-line
Credit Card payment (we hope to get this shortly).
Customers are welcome to phone the CC details separately to the order,
or to
divide the number between several faxes or e-mails.
The name and address of the Credit Card Holder must be the details
given on the
Order Form.
We guard the confidentiality of Credit Card details in conformity
with Credit Card “Data Security
Standard” (DSS).
Credit Card Type: (we only accept Mastercard, Visa, Switch): _________________________
Credit Card Number: _________________________________________________________
Credit card Security Code: (the last 3 digits of the number above the signature on the card) __________________
Credit Card Expiry Date: ________________ If Switch, give Issue Number / Commencement Date_____________
DELIVERY
We
normally despatch within a day or two of receiving the order, often
even the
same day.
Please contact us if delivery has not been achieved in 10 working days
from date
of placing order.
We assume that the order address is the delivery address unless you
request
otherwise.
We will provide tracking information if you supply an e-mail
address when
ordering. Our carrier will then send you the Consignment Number
by
e-mail.
What should the delivery man do if
there is
no reply when he calls with the goods?
(eg leave with neighbour, leave on doorstep). We
will inform our carrier accordingly.
Instruction:
_____________________________________________________________
(We always prefer to get the van driver to leave the
package
if the customer is out, but they will only do so if given authority).
DELIVERY CHARGE
Our Standard Delivery Charge within the UK is £7.50. For some areas within UK there is a
delivery surcharge, Highlands and
Islands.
For more detailed delivery charges, and the price of delivery to
overseas
destinations, click here.
WHERE TO SEND THE ORDER
Order by post to:
HART CANNA, 27Guildford
Road West, Farnborough, Hants, GU14 6PS, England
Order by Email to:
cannas@hartcanna.com
Credit Card details can be phoned
separately, or
the credit card number divided into 2 or more parts and sent on
separate e-mails
If you wish us NOT to retain your e-mail address for our future
e-catalogues
please put NO here ______
(We give an assurance that we will not disclose e-mail addresses to 3rd
parties)
Order by Paypal:
Send the order to Paypal via your Paypal Account quoting our
reference
e-mail paypal@hartcanna.com
Order by Fax to:
01252-378821 Overseas dial 0044-1252-378821
Order by Telephone
to:
01252-514421 Overseas dial
0044-1252-514421
01483-797005 Overseas dial 0044-1483-797005
Mobiles: 077629 50000
and 077186 79245
Orders placed or collected in person:
Visit our nursery. It's best to phone first because we may be out
and about.
Lincluden Nursery, Shaftsbury Road, Bisley, Surrey, G24
9EN
(On the A322, in the centre of Bisley, by the Hen
&
Chickens pub)